Family Centers Health Care Earns National Quality Accolades

Greenwich, Conn. (September 11, 2024) – Family Centers Health Care (FCHC), a federally qualified health center serving public housing residents and families living in the greater Greenwich area, was recognized for its outstanding quality by the Health Resources and Services Administration (HRSA).

HRSA recently announced the recipients of its 2023 Quality Improvement Awards, celebrating the top-performing health centers nationwide and those that have made significant quality improvements over the past year. HRSA uses Uniform Data System (UDS) data to assess the impact and performance of health centers and promote data-driven quality improvements. FCHC was awarded five Quality Recognition badges, the most given to any health center in Connecticut. In addition, FCHC maintained its Person-Centered Medical Home status from the Joint Commission.

“We are extremely grateful for this recognition from HRSA for the high level of care we provide,” said Dennis Torres, Family Centers’ Chief Health Officer. “In a year when we more than doubled the number of patients served under our FQHC, these results demonstrate our commitment to delivering top-tier medical care. Despite the increased patient volume, our quality outcomes remained excellent, which is truly impressive.”

FCHC was recognized in the following categories:

Health Center Quality Leader – Recognizes health centers that improved quality of care between 2022 and 2023.
Access Enhancer – Recognizes health centers that increased the total number of patients served and the number of patients receiving comprehensive services between 2022 and 2023.
Health Disparities Reducer –Recognizes health centers that demonstrate improvement in low birth weight, hypertension control, and/or uncontrolled diabetes outcomes between 2022 and 2023.
Advancing Health Information Technology (HIT) for Quality – Recognizes health centers that optimized HIT services for advancing telehealth, patient engagement, interoperability, and collection of social determinants of health to increase access to care and advance quality of care between 2022 and 2023.
Addressing Social Risk Factors - Recognizes health centers that collect data on patient social risk factors and increase the number of patients who receive enabling services between 2022 and 2023.
Patient Centered Medical Home – Recognizes health centers with patient centered medical home (PCMH) recognition in one or more delivery sites.

Family Centers Federally Qualified Health Center, referred to as Family Centers Health Care (FCHC) provides a comprehensive, accessible and affordable healthcare services to the lower Fairfield County community with its largest footprints in Greenwich and Stamford. Our health centers offer a wide range of medical, dental, mental health and school-based services, ensuring holistic care for individuals and families. FCHC utilizes a sliding scale fee model to accommodate patients of all income levels, including those uninsured or underinsured. For more information, visit www.familycentershealthcare.org.

Family Centers is a private, nonprofit organization offering health, education and human service programs to children, adults and families in Fairfield County. More than 300 professionals and 500 trained volunteers work together to provide more than 24,000 residents with a holistic, wrap-around approach to care. Family Centers is Joint Commission accredited in Ambulatory Health Care, Behavioral Health Care and Human Services. Family Centers’ Early Care and Education programs are accredited by the National Association for the Education of Young Children (NAEYC), and the agency is licensed by the State of Connecticut Department of Public Health. Visit www.familycenters.org for additional information.