CALL TOLL FREE: 1-800-941-8512
WorkLife Solutions' Employee Assistance Program (EAP) and Work-Life services give employees confidential, 24-hour daily access to behavioral health professionals and community resources that help employees take care of their personal concerns so they can reduce stress and focus on their work.
WorkLife Solutions also provides job performance coaching and onsite education programs for employees and managers, as well as seminars on topics like sexual harassment, conflict resolution and wellness issues.
CONFIDENTIAL COUNSELING AND WORK-LIFE SERVICES
Toll Free 24/7 Access
When left un-addressed, an employee's personal, family and other work-life conflicts can derail the productivity of any successful organization. WorkLife Solutions offers around-the-clock counseling access to employees and their eligible family members.
A WorkLife Solutions EAP and work/life services professional can be reached 24 hours a day by calling 1-800-941-8512.
ASSESSMENT AND CONSULTATION
Our credentialed counselors expertly assess an employee or family member's needs and develop an effective action plan to resolve any crisis (large or small) in a confidential, compassionate manner.
FINANCIAL HEALTH AND LEGAL CONSULTATION
WorkLife Solutions offers participating employers and employees an array of services to help employees resolve any personal financial issue. Whether it's planning for a child's college tuition or finding a way to chip away at growing debt, we can help. WorkLife Solutions also has access to an extensive network of resources to help employees in need of legal consultation.
RESOURCE DEVELOPMENT AND CONNECTION
WorkLife Solutions connects employees and/or family members to appropriate resources in a timely fashion. Our local and national network of behavioral health providers allows individuals to see a counselor near work or home.
EDUCATION, CONSULTATION & COACHING SERVICES
To help facilitate a healthy work environment, we help guide and coach managers so they can effectively confront underperforming employees and refer them to WorkLife Solutions. We collaborate with our client’s leadership team to help create and implement strategies to resolve performance-related concerns for individuals or groups. WorkLife Solutions also offers seminars that build skills in communication, teamwork and performance improvement, as well as perspectives in numerous health/wellness and personal/career development topics.
SHORT-TERM COUNSELING AND CONTINUITY OF CARE
Because each workplace has different needs, WorkLife Solutions offers employers the flexibility to customize the level of counseling services offered to each worker. An employee may continue with his/her counselor beyond the contracted counseling sessions by accessing his/her behavioral health insurance coverage.
FOLLOW-UP AND QUALITY OF CARE
WorkLife Solutions will follow-up to ensure satisfaction with the helping process or whether additional services are warranted. In the case of a supervisory or mandatory referral to the EAP, WorkLife Solutions works with HR and/or the referring manager until he/she believes the original performance problem has been effectively resolved.
WorkLife Solutions is a division of Family Centers, Inc, Fairfield County’s leading provider of behavioral health and human services. The WorkLife Solutions employee assistance program is accredited by the Council on Accreditation. We offer local as well as a nationwide network of experienced and licensed, graduate level behavioral health specialists and consultants.
Our toll free number, 1-800-941-8512, is accessible 24 hours a day, 365 days a year for WorkLife Solutions clients.
For more information, contact Candice McCallum at 203-655-4693.